SK
AH
Verified members
Paid to travelers
VerifiedSuccessful deliveries members
8,400 reviews
We didn’t build another marketplace. We built the missing layer between 9 million outbound trips a year and millions of shoppers tired of paying import tax for the privilege of being far away.
Whether you’re sending a wishlist or boarding a flight β four clean steps.
Paste a link, upload a photo, or describe the item. We instantly match it with verified travelers.
Compare offers from verified travelers. Pick by price, rating, or arrival date.
Money sits in escrow. Released only when the item is verified and delivered.
Explore clear and helpful answers about how our app works, its features, and how it supports your business.
Yes, especially when using our Verified features.
GrabnGo is a peer-to-peer marketplace connecting shoppers and travelers globally, with a strong focus on Pakistan. Because it is a peer-to-peer network, safety depends heavily on the choices you make. To ensure total peace of mind, we offer Verified Orders and Travels. When you choose the verification route, your funds are secured via escrow, and both parties are fully protected by our manual dispute resolution system if a mishap occurs.
Our dedicated support team is available daily from 11:00 AM to 11:00 PM (Pakistan Standard Time).
Official Phone & WhatsApp:+92 339 472 2646Β
You can access support directly through the in-app Help Center. You may also contact our official support team at 03394722646, available 24/7 to assist you with orders, travel coordination, payments, and disputes.
GrabnGo provides real-time tracking and dedicated support, ensuring youβre updated on any delays and helping resolve issues quickly so your items reach you safely.
The best way to secure your purchase is to Verify your order and pay directly to GrabnGo. We hold your payment securely in an escrow account. If no traveler picks up your order, or if the wrong item is delivered, your money is instantly refunded to you.
When viewing your created order in the app, simply click on the icon in front of the product name
. You will be shown our official corporate bank account details. Transfer the total amount via your banking app, take a screenshot of the transfer proof, and upload it. Our support team will manually review and approve the transaction during our support hours.
You will transfer the funds directly to the corporate bank account of our parent house, CRYPTHON TECHNOLOGIES (registered with FBR, SECP, and PSEB). The exact account numbers and details will be displayed securely within the app when you trigger the verification process.
Standard digital payment gateways and credit/debit card processors charge a hefty transaction fee ranging from 7% to 10% of the total amount. To protect your wallet and ensure you get the absolute best price on your international shopping, we utilize direct bank transfers. We bypass these middleman fees so you can save money and shop more.
You can initiate a transfer from foreign currency accounts; however, please note that our refund system only supports a select few currencies. To avoid compliance or conversion complications, please contact our support team via WhatsApp before making a non-PKR transfer.
The Reward Amount is the delivery incentive/tip you choose to offer the traveler for purchasing and bringing your item. This amount is entirely separate from the baseline product cost and goes directly to the traveler upon successful delivery.
The Checklist is your ultimate tool for quality control. It tells the traveler exactly what evidence they must provide before leaving the store. For example, you can add requirements like:
The traveler must upload these specific media pieces into the app before they can advance the order status, allowing you to review the item remotely.
If your order was a Verified Order , you are fully protected. You can immediately open a formal dispute, and our team will withhold the escrow funds until an investigation is complete. Unfortunately, if you opt for an Unverified Order
, GrabnGo cannot accept disputes or assist with refunds.
Go to your active travel listing and click on the icon in front of the product name
.Β Upload your digital travel documents. Our support team will manually review the documentation within a few hours and award your listing a Verified Badge
, making your profile dramatically more trustworthy to high-paying shoppers.
To get your travel verified, you must provide:
We strongly advise travelers to purchase items from retailers that offer a clear “money-back guarantee or flexible return policy” to avoid out-of-pocket losses. However, if a shopper requests a cancellation after a product has been physically purchased, it may incur substantial penalty fees. Our dedicated dispute panel will weigh the evidence and receipts before issuing any partial or full refunds.
Do not confirm receipt. Immediately open a dispute. The payment will remain locked until authenticity verification is completeIf a dispute is resolved in your favor, payments are adjusted accordingly, refunds or releases are processed securely, and the final outcome is reflected in the order status.
To protect your rights during a dispute, always keep your conversations inside the official GrabnGo app chat so our review team has a verifiable record. If a traveler completely cuts off communication upon arrival, open a dispute immediately. Our team will audit the chat history and logs, cancel the transaction, and safely refund your escrow balance.
Explore real-time traveler and shopper listings from around the world. Check routes, available weight, ratings, and travel dates to find a reliable person for your package delivery.

United States ->
Pakistan
Qatar ->
Pakistan
Pakistan ->
United Arab Emirates